Shipping policy

Ashmoor Studios is based in Switzerland. All items are made-to-order and ship worldwide.

• Processing Time: 2–5 business days (excl. weekends/public holidays).

• Delivery Estimates:

  • Switzerland: 3–6 business days

  • Europe: 5–10 business days

  • International: 10–20 business days

• Tracking: Sent by email once your order ships.

• Customs: International orders may incur customs/VAT fees; buyers are responsible for these charges.

• Damaged Items: Contact support@ashmoorstudios.com with photos within 7 days for a replacement.

• Split Shipments: Some orders may arrive in multiple packages.